First, Let's Get You Set Up
We will be automating this process, but for right now this is what we need you to do. This is one of the easiest Domain Name Service (DNS) setup processes of any ESP out there.
This is necessary so that your domain will authorize us to send email on your behalf. You do this for whatever you domain would be. So if you want to send email from “newsletter@imaginarydom.com” you would have your IT people add the following records to imaginarydom.com AND send an email to support@monsoonmailer.com that it has been completed so we can verify the configuration. Without it, you might only be able to send an email to yourself and only yourself, everybody else might reject your messages.
Please add the following DNS Resource Records to your domain:
memail IN NS custns1.mmailer.net.
memail IN NS custns2.mmailer.net.
@ IN TXT“v=spf1 include:mg.mmailer.net ~all”**PLEASE NOTE: The ‘@’ symbol means your domain. If you are doing the above by hand, make sure to include the ‘.’ at the end of the “custns1.mmailer.net.” and the “custns2.mmailer.net.” as it is important. If you are using cloudflare, namecheap, or some other service, they will probably do that for you.
Please also make sure you have someone watching your postmaster@ and abuse@ email addresses (required by Internet standards RFC) so that you can process complaints.
Once done, please send an email to support@monsoonmailer.com with the following info:
- Login name (so we can find your account)
- Company name (so we can find your account)
- A copy of these records If you want to know how to set up feedback loops (go HERE).
We will respond within 1 business day regarding your configuration and if you are ready to go. Meanwhile you can continue from this screen and set up a LOGIN to a free trial account which will let you access and try things without any other complexities.
